TORONTO — Symposium Cafe was recently named Franchisor of the Year (Traditional Franchises) at the CFA Awards of Excellence. Presented annually by the Canadian Franchise Association (CFA), the awards recognize companies who have a strong relationship with franchisees and demonstrate commitment to business planning, communications, training and support. The Symposium team received, the CFA Franchisees Choice Award and the Gold Franchisee Choice Award.
“Franchising in Canada is very diverse, ranging from home-based and mobile event-planning businesses to full-service restaurants like Symposium Cafe,” says Lorraine McLachlan, CFA’s president and CEO.
This year, 60 CFA-member franchise systems participated in the competition and the winning franchise systems were decided based on the results of a survey completed by participating franchisors and their franchisees about their experiences and levels of satisfaction with the system.
Established in 1996 by brothers Bill and Terry Argo, the Symposium Cafe Restaurant & Lounge concept was created to redefine the café experience by providing upscale, yet casual dining. Since that time, Symposium has evolved from a traditional dessert café to a full-service, licensed restaurant and lounge offering breakfast, lunch, dinner and late night menus.
A complete list of winners can be found here.