TORONTO — The Great White North Franchisee Association (GWNFA) has threatened legal action against Restaurant Brands International (RBI) after a virus took cash registers offline at a number of Tim Hortons locations.
Few official details are known about the cyber-attack and its impact on the chain’s restaurants. According to Business News Network, Tim Hortons’ point-of-sale terminals were infected with malware a week ago and it has since spread to hundreds of locations.
What is clear is that attack has added to the mounting tension between RBI and franchisees. GWNFA’s latest letter threatening legal action if RBI doesn’t agree to a meeting to address the current attack and the losses it has caused franchisees by Friday.
