Corey Burns Named Director of After Sales Services at Carpigiani North America

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HIGH POINT, N.C. — Corey Burns has joined Carpigiani North America, an Ali Group Company, as the director of After Sales Services. 

“I am fortunate and excited to join the amazing team at Carpigiani, a global leader and innovator of gelato, ice-cream and soft-serve equipment,” says Burns. “I look forward to working with the group, our service network and our customers to drive results and enhance our customer’s experiences with Carpigiani.” 

Burns will be responsible for the after-sales strategy and deployment. He will work closely with the team to strengthen the service and parts operations while driving operational improvements and customer satisfaction.

“Corey brings a wealth of knowledge and experience in after-sales management and building support systems to improve customer satisfaction. We are looking forward to having him join the Carpigiani team,” says Penny Klingler, president of Carpigiani North America.

Burns brings more than 24 years of commercial foodservice-industry experience focused on service operations, sales, new-product innovation, product management, strategy development and manufacturing. Burns previously worked with Standex Foodservice and returns to the Ali Group (previously worked for Burlodge USA) after working with Welbilt, TriMark, MVP Group and Caspers Service Company.

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