Foodservice and Hospitality regrets that numerous errors were made in a story titled “Out of Alignment”, which appeared in the February 2017 print and digital editions of the magazine. The story incorrectly stated that there are currently a total of 75 active claims against Second Cup in the City of Toronto. Second Cup has advised that there is only one active franchisee claim in the City of Toronto. It also reported that in March, 2015 Kathy Wilkes, a former franchisee, filed a $1-million lawsuit against Second Cup and that subsequently the company terminated her agreement. Ms. Wilkes’ agreement with Second Cup was actually terminated in February 2015. The story also incorrectly stated that Wilkes was a former Franchisee of the Year award winner. Most importantly, the article failed to state that the allegations against Second Cup made by Ms. Wilkes have not been proven in court.
We sincerely apologize for any negative characterization of Second Cup which may have resulted from these errors, as this was never our intention.
