DoorDash Cuts Commission Fees to Support Restaurants

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SAN FRANCISCO — DoorDash is reducing its commission fees for local restaurant partners by 50 per cent from April 13 through the end of May.

The new commission-relief program is the latest addition to DoorDash’s COVID-19 response program and is expected to benefit more than 150,000 local restaurants in Canada, the U.S. and Australia.

“We’ve already invested more than $15 million in combined commission reductions and marketing efforts and we’ve seen restaurants across the country generate millions of dollars in incremental sales —revenue that’s been vital to helping them keep their doors open during the first weeks of the Coronavirus crisis,” says Tony Xu, CEO and co-founder of DoorDash. “Doing our part is critical during this unprecedented time, which is why we are taking further steps to help our restaurant community.”

While the relief measures already in place were set to end in April, these have also been extended through the end of May. These include offering no commission fees for 30 days for independent restaurants joining DoorDash for the first time; waiving commission fees on pickup orders for existing partners; adding more than 100,000 independent restaurants across its network to its $0-delivery subscription program DashPass; reducing commissions for partners already in DashPass; and committing up to $20 million in merchant marketing programs.

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