Cape Breton Regional is the fifth and largest Nova Scotia hospital to implement the service, which allows patients to order their own meals from a menu of some 35 items such as chicken wraps, pasta, fresh fruit and muffins. The only caveat is the order must be placed between 7 a.m. and 5 p.m.
“It just gives a patient a little bit more control over what they eat,” Susan Taylor, clinical nutrition manager for the Cape Breton District Health Authority, told the Cape Breton Post. “I find it very rewarding as a dietitian, because my clients are eating what they order and getting really nice meals.”
Although there has been positive patient feedback, The Post already logged at least one complaint from a family member asking: “How are patients to cope and concentrate on getting better when they have to keep in mind when their food comes?” That said, it has been made clear that patients who are too sick to call for food will receive standard meals at a standard time.
