SUMMERSIDE, P.E.I. — A customer complaint has led to a grand renovation of a McDonald’s restaurant in Summerside, P.E.I.. The disabled customer said he experienced difficulty maneuvering in and out of the washroom facilities in his motorized wheelchair, reports the CBC.
Greg McManus took his concern to the P.E.I. Council of People with Disabilities, who confirmed the restaurant was meeting the minimum standards of national building codes for wheelchair accessibility for small, manual chairs. However the Council of People with Disabilities, recommended McDonald’s follow the Canadian Standards Association guidelines, which would make the washroom accessible for all wheelchairs.
Mike McKenna, restaurant supervisor at McDonald’s, told the media renovations are already underway. “We want to make sure we go the extra mile,” said McKenna. “We want to thank Mr. McManus for bringing this to our attention, because without him telling us, we would never know.”
