RBI Sales Up in Third Quarter Amid Efforts to Improve Franchisee Relationships

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OAKVILLE, Ont. — Restaurant Brands International Inc. (RBI) saw its sales increase 0.9 per cent in the quarter ending September 30, according to the company’s third-quarter earnings report.

That’s up from 0.6 per cent in the third quarter of 2017 and outpaces the system-wide growth of 0.6 per cent, which includes restaurants outside of Canada.

“During the third quarter, together with our franchisees, we continued to improve Tim Hortons’ comparable sales by executing against our ‘Winning-Together’ plan,” says Daniel Schwartz, CEO of RBI. “We also unveiled our new, modern ‘Burger King of Tomorrow’ restaurant image and our plans to roll out the image across the U.S. We remain confident that our focus on guest satisfaction and franchisee profitability will drive growth at all three of our brands for many years to come.”

In addition, the company credits the strong quarter to accelerated net restaurant growth at Popeyes, as the chain signed additional restaurant-development agreements, including in the Philippines. They also credit the nationwide launch of all-day breakfast in July for its strong sales.

The Winning Together plan includes the renovation of restaurants — a $700-million investment that adds open-concept seating, changing tables in men’s washrooms and artwork reflecting Tim Hortons’ values and history. According to CBC News, RBI has completed about 100 renovations to date and plans to do hundreds more in the fourth quarter of 2018.

RBI also continues to mend its relationship with a group of franchisees who formed the Great White North Franchisee Association (GWNFA). In September, RBI reached a settlement with former GWNFA president David Hughes following the seizure of his four Tim Hortons locations. The restaurants were placed under corporate management after Hughes allegedly leaked sensitive corporate information to the media.

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