TORONTO — Subway Canada is re-opening locations across Canada this month. As it opens its doors, local Subway restaurants are adapting to meet the needs of the communities they serve with new and enhanced health-and-safety measures, as well as expanded ordering options.
To help protect the well-being of its franchise owners, employees and guests, Subway Franchise Systems has developed new health-and-safety rules and guidelines to be implemented by franchise owners in every Subway restaurant across Canada:
- Introduced enhanced cleaning procedures, such as hourly restaurant cleanings, especially in high-touch areas such as door handles and credit-card terminals
- Equipped restaurant employees with masks, installing plexiglass shields at registers and implemented physical-distancing guidelines for guests and employees
- Issued guidance for conducting wellness checks of restaurant staff at the start of each shift
- Reinforced stringent health and food-safety standards, such as wearing single-use gloves when making sandwiches, required handwashing several times throughout each shift, and individually wrapping and sealing all subs
Subway will also expand on its contactless-ordering options with the introduction of curbside pickup available through the Subway App in select locations across the country in the coming weeks.
“Many things have changed in the past weeks and months, but as we reopen our doors, Canadians can rely on their local Subway for quality meals prepared fresh,” says Cristina Wells, country director, Subway Canada. “Subway is committed to ensuring we exceed customer expectations to give them peace of mind during this transition period.”