Swiss Chalet Launches “Give-A-Gift” Feature on its Mobile App

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VAUGHAN, Ont. — Swiss Chalet has launched a new mobile app, helping Canadians bring joy to mealtime through a “giving” function.

The first version of the Swiss Chalet mobile app launched in 2015. Since then, the brand has collected feedback from users in order to make consistent improvements, which have led to the app’s biggest update yet. Showcasing a brand-new interface, users can now order with ease. New features include the ability to curate a “Favourites,” view and save coupons in a “Coupon Wallet” and track delivery with a real-time order-tracking map.

“We’re continuing to invest in our eCommerce platforms to ensure all guests have an exceptional experience while engaging with us,” says Ron Simard, Swiss Chalet’s Chief Operating Officer. “The power of our brand lies in our omnichannel experience, whether dining in, pre-ordering for pickup, or ordering in delivery.”

Through the app-development journey, Swiss Chalet also focused on a key insight — Canadians love to give. After receiving many requests from guests to send a meal to their loved ones, the brand decided to create a special “giving” function within the app.

“We know Canadians enjoy giving to those they love and wanted to give them a way to do that,” says Simard. “With our new ‘Give-a-Gift’ feature, guests can send a pre-paid Swiss Chalet delivery meal to family or friends, right from the app.”

The app’s other features include:
• “What’s New?” feature carousel
• Simplified order setup and payment
• Opt-in for utensils and condiments to reduce waste
• Integration with new contactless delivery and curbside-pickup options
• Option to tip ahead when paying with a gift card
• Easy sign-in with Apple sign-in for iPhone users

Swiss Chalet’s new mobile app is available on the Apple App Store or Android Google Play.

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