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Challenges & Opportunities: Staffing

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The Challenge According to Restaurants Canada’s Restaurant Outlook Survey published in April 2020, an estimated 800,000 foodservice employees were either laid off or not currently...

Challenges & Opportunities: Real Estate

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The Challenge In March, the phones at Toronto-based CHI Real Estate Group, a hospitality-business broker that helps clients buy and sell restaurants and commercial properties,...

Challenges & Opportunities: Takeout

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The Challenge When dining-rooms shuttered across the country, operators were forced to re-think their takeout strategies in order to survive. While some segments — such...

Maintaining Food-Safety Standards Starts With Staff Training

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THE CHALLENGE The road from farm to fork is a long one, with food passing through many hands before landing on customers’ plates....

Operators Need to Stand Out From the Crowd to Attract and...

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THE CHALLENGE According to Restaurants Canada, labour issues remain the top challenge for foodservice operators, with 59 per cent of those surveyed reporting...

Food-Waste Solutions Are Not A One-Size-Fits-All Proposition

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THE CHALLENGE You’d be hard pressed to find any foodservice operator who isn’t looking at their food-waste practices — from delivery and prep...

Grocerants Offer Elevated Food Experiences to Steal Market Share

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THE CHALLENGE A decade ago, a ‘grocerant’ — a hybrid grocery/restaurant offering — was rare and the concept of grocery delivery and meal...

Demand for Third-Party Delivery is Changing The Restaurant Dynamic

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THE CHALLENGE Much has been written about the proliferation of third-party restaurant delivery and its impact — actual, perceived and potential — on the...