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Operators Need to Increase Their Focus on Customer Engagement

When I was running a well-known Canadian QSR brand, I used to dread the moment I would see a new TV spot from our...

Yum! Brands Acquires Tictuk Technologies

LOUISVILLE, Ky. — Yum! Brands, Inc. has acquired Tictuk Technologies, a leading Israeli omni-channel ordering and marketing-platform company. Through this acquisition, Yum! Will be able...

L.E.K. Study Reveals Gen Y Take on QSR

BOSTON — In a few years Generation Y will have the most purchasing power in the quick-service restaurant (QSR) industry, according to an Executive...