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To Increase Customer Engagement, Operators Need to Leverage the Data from...

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The pandemic pushed restaurants into survival mode, forcing owners and operators to adapt to an ever-changing market. In those uncertain times, apps stepped in...

Championing Change

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For the purposes of this article, we used the term ‘visible minority’ instead of BIPOC. We wanted to be cognizant of the fact that...

Mobile ordering is all about the engagement factor

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While momentum has been building in the mobile-ordering space, the pandemic has put the movement into overdrive asrestaurateurs turn their thoughts to optimizing the...

McCain Invests in Fiddlehead Technology

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TORONTO — McCain Foods Limited has acquired a significant minority share of New Brunswick-based data science company Fiddlehead Technology. As a result of this...

Conference Roundup: Canadian Restaurant Investment & Leadership Summit

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By Amy Bostock & Danielle Schalk TORONTO — Last week’s virtual Canadian Restaurant Investment & Leadership Summit, presented by CWB Franchise Finance, brought together more...

Starbucks Makes New Commitments to Advance Racial and Social Equity

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SEATTLE — Starbucks has committed to taking steps to advance racial and social equity as part of its ongoing journey to create a welcoming...

Virtual Canadian Restaurant Investment & Leadership Summit Taking Place in November

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TORONTO — Heading into its 10th year, the Canadian Restaurant Investment & Leadership Summit, hosted by CWB Franchise Finance, will take place from November...

Feds Announce Canada’s First-Ever Black Entrepreneurship Program

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OTTAWA — Prime Minister Justin Trudeau has announced investments of up to nearly $221 million, in partnership with Canadian financial institutions, to launch Canada’s...

Product Preview: JUSTSTAYOPEN.com

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MONTREAL — Quebec-based marketing-research firm Lanla has launched the first customer register designed especially for the context of the COVID-19 pandemic and based on...

Privacy Commissioners Launch Joint Investigation into Tim Hortons Mobile App

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GATINEAU, Que. — The Office of the Privacy Commissioner of Canada (OPC), along with three provincial counterparts, will launch an investigation into a Tim...