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Matters of Pay

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When Ontario’s minimum wage jumped 20 per cent to $14 in 2018, restaurateur Erik Jayal went “mining for margins.” As the owner of Toronto...

The Restaurant at Pearl Morrisette is Setting New Standards – Part...

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Though it tries to fly under the radar, Pearl Morissette Estate Winery — and now its restaurant — are recognized as beacons of excellence...

How Restaurant Operators Can Reap Big Benefits by Offering a Great...

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In the restaurant business, anyone can copy a competitor’s concept, menu and design. But you can’t copy culture, which can be a company’s secret...

Fostering Employee Health and Wellbeing

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As the foodservice industry seeks to mitigate the effects of labour challenges, some employers are implementing employer-driven health-and-wellness initiatives aimed at creating more appealing...

Good Employees Are Created

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Restaurants across the country continue to struggle to find employees. Candidates aren’t showing up to interviews and even when someone gets through an interview...

How “I Can’t” Really Means, “I Won’t”

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Something universal about successful restaurant owners is they never say or accept someone saying “I can’t!” to them, successful restaurant owners recognize that when...

Food Safety: Get Back to Basics

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I’ve spent most of my life in the foodservice industry, and things have changed dramatically since my early days in the business. Back then,...

Sustainability: Commonly Overlooked Items

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In the past, few people have gone to a foodservice establishment, ordered a drink and contemplated its impact on the environment as they sipped....

Point/Counterpoint: Is the minimum-wage increase good or bad for the industry

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POINT: I’ve been listening to the noise several industry associations have created throughout 2017 and into 2018 related to the increase in minimum wage. These...

Challenges & Opportunities: Tapping into Talent

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Approximately 1.2 million people in Canada are employed in the restaurant industry, according to Statistics Canada’s Labour Force Survey, accounting for seven per cent...