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Coffee and tea segments continue to see post-pandemic shifts

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As with many other segments, pandemic business conditions have created unique challenges for coffee- and tea-focused establishments. As Bret Yonke, senior manager, Research &...

RBI to Modernize the Drive-Thru Experience

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TORONTO — Restaurant Brands International Inc. (RBI) is modernizing the drive-thru experience at more than 10,000 Burger King and Tim Hortons locations, with Popeyes...

The Apps and the App Nots

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It wasn’t that long ago that a restaurant “app” meant a pre-meal favourite such as Buffalo wings or nachos. But, as mobile devices have...

Subway to Launch North America Loyalty Program

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TORONTO — Subway is launching its Subway MyWay Rewards program next month. The program will be a customized experience — from how customers join,...

Tech Talk: Experts Weigh in on Foodservice Technology

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Foodservice and Hospitality: What are the most common challenges operators are trying to solve with technology? Alex Barrotti: Resolving operational inefficiencies so they can turn...

OpenTable Reveals What Canadian Diners Want from Technology

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TORONTO — OpenTable has released results from its latest Technology and Dining Out research survey, which explores Canadian diner sentiment toward the use of...

DataCandy Adds 26 Customers and Implements Loyalty Platform Across 275 New...

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MONTREAL — DataCandy surpassed forecasts for the first half of 2016 with 26 new customers — a 200-per-cent increase in new clients compared to...

Mobile Payment is Taking Over the Airwaves

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Mobile payment terminals of all shapes, sizes and speeds are becoming a mainstay in high-end, family and quick-serve restaurants, theatres, arenas and campuses, as...

Restaurateurs Are Using Technology to Meet Consumer Expectations

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Volume 47, Issue 11 Written By: Denise Deveau Technology has become integral to delivering the optimum customer experience in foodservice. From mobile payment and kiosk ordering...