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Technology Roundtable: Experts Weigh in on Trends Impacting Canadian Foodservice Operators

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F&H: What are the pros and cons of utilizing cloud POS in restaurants? Stephen Seymour: Most cloud POS systems are tailored to...

McDonald’s to Acquire Apprente

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CHICAGO — McDonald’s Corporation (MCD) has entered an agreement to acquire Apprente, an early stage leader in voice-based, conversational technology. The announcement...

To The Point: Examining POS Systems

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Point-of-sale (POS) systems have changed the game for restaurateurs, helping them juggle employee schedules, labour costs and customer orders. Cloud- and tablet-based...

McCafé Mobile Rewards Now Available Through My McD’s App

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TORONTO — Canadians can now collect McCafé Mobile Rewards through the My McD's app with the purchase of any size hot beverage. The new McCafé Mobile Rewards will...

A&W Partners with Uber Eats for Delivery Services

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VANCOUVER — A&W has joined forces with Uber Eats to offer mobile ordering and delivery, allowing Canadians to order all A&W menu items through...

McDonald’s Canada and SkipTheDishes Announce Partnership

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TORONTO — McDonald’s Canada has partnered with SkipTheDishes as the QSR chain looks expand its McDelivery program. “We are excited to partner with SkipTheDishes as...

DoorDash Arrives In the Ottawa Area

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SAN FRANCISCO — DoorDash has launched in the Ottawa area offering delivery from more than 1,100 local restaurants. DoorDash’s mobile-ordering and delivery service is now...

Swiss Chalet Offers Voice-Enabled Ordering

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TORONTO — Swiss Chalet Rotisserie & Grill has launched on-the-go mobile ordering through the Google Assistant app for Android and iPhones. The first of its...

Restaurant Franchise Brands Embracing Mobile Apps

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CHERRY HILL, N.J. — Mobile-technology development and integration is a top priority for restaurant franchise owners and franchisors, according to a survey conducted by...

Looking Forward: What to Expect in 2018

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Last year was a difficult one for the Canadian foodservice industry. Traffic and spending remained relatively flat across most of the market. Certain segments,...