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More Closures Hitting Restaurant Industry

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TORONTO — Some of the biggest names in the restaurant industry have announced closures due to the outbreak of the novel coronavirus, COVID-19. Both...

Tim Hortons Names Hope Bagozzi as its New CMO

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TORONTO — One of Canada’s most prominent marketing leaders, Hope Bagozzi, will be joining the Tim Hortons leadership team in Canada this month as its new CMO. She joins...

Tim Hortons to Add Changing Tables in Men’s Bathrooms

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MONTREAL — Amid pressure from a father of two, Tim Hortons has announced plans to install diaper-changing tables in men’s bathrooms, according to CBC...

Perfect Pairings: Soups and Sandwiches are Back in the Spotlight

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The soup-and-sandwich combo has become a mainstay in the foodservice world. Some see it as a healthier option to heavier fast-food offerings, while others...

QSR Takes Bite Out of Dine-in Market

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TORONTO — More Canadian customers are dining in at quick-service restaurants (QSR) instead of carrying out their meals or picking them up at drive-thrus,...

From The Desk of Robert Carter: The New Competition

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Issue 48, Number 3 Written By: Robert Carter Traditional quick-service restaurants (QSRs) have been losing customer visits to convenience stores (c-stores) and fast-casual operators for nearly...

MTY Announces Quarterly Dividend Increase

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MTY Announces Quarterly Dividend Increase MONTREAL — Montreal’s MTY Food Group Inc., franchisor and operator of multiple quick-service restaurants, announced an increase of 18 per...

QSR Segment Leads Industry in Traffic

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TORONTO — Quick-service restaurants (QSRs) are attracting more visits from out-of-home diners across the country in comparison to full-service restaurants (FSR), and millennials are...

Operators Would Be Wise To Appeal to the Working Mom When...

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It’s no surprise the modern mom is busy shifting her time between work, the family and homemaking, but are restaurant operators remembering to respond...

PayPal Partners with NCR to Move into American Restaurants

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DULUTH, Ga. — Payment methods are evolving stateside where the California-based PayPal has partnered with the Georgia-based NCR Corp., to integrate a point-of-sale technology...