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McDonald’s Canada remains a powerhouse in the fast-food segment

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By Nicole Di Tomasso Embodied by the iconic golden arches, McDonald’s touched down in Canada in 1967, marking the beginning of a fast-food revolution that...

Operators become more vigilant about food-safety training and practices

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Food waste and dirty dishes are a fact of life in restaurants. While they may be the least glamourous aspect of foodservice operations, the...

Operators automatic back-of-house processes

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From QR code menus to contactless payment, the pandemic spurred a front-of-house technology revolution for many restaurants. As operators continue to grapple with rising...

Emerging restaurant concepts capitalize on current trends

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Like many Canadians, I’ve recently begun visiting restaurants in person again. Along with satisfying my craving for restaurant experiences, this has let me explore...

Technology innovations for Canada’s foodservice industry

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Changes in the way we work can happen so quickly that they become standard practice seemingly overnight. Just consider how fast consumers and restaurants...

Recognition of new expectations are critical for educators and employers alike

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As I write this, restaurants, hotels and attractions are transitioning to patios and making further business model “pivots” in anticipation of the long-hoped-for return...

From the Editor: Star Struck

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Last month’s announcement that the Michelin Guide will now be covering the Toronto market brought a smile to many of the city’s food community,...

Restaurant Instagram marketing is critical for business success

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Increasingly, restaurants are feeling the pressure to gain validation from the Instagram community. With consumers spending more time online in the wake of COVID-19,...

Web Exclusive: The Golden Age of the QR Code

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By Laurent May, CEO of Ready We can attribute much of the scannable code’s current ubiquity to the COVID-19 pandemic. In most Canadian provinces, such...

Hi Five Chicken to Open Six Additional Franchise Locations in B.C.

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VANCOUVER — Hi Five Chicken has signed real-estate commitments to open six additional franchise locations in B.C. In addition to its current four restaurants, Hi...