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Operators Shouldn’t Lose Track Of Business Fundamentals

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I visited my favourite local sandwich shop recently to order my go-to chicken sandwich. But instead of my usual order, I opted for the...

The Changing Landscape is Shaping Chicken Offerings

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In the current foodservice environment, many operators are re-assessing menus and, in many cases, chicken remains at the heart of offerings. However, the protein...

Starbucks Commits to a Resource-Positive Future

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SEATTLE — In a public letter, Starbucks CEO Kevin Johnson has announced a multi-decade commitment to be a resource-positive company, aspiring to give more than it takes...

A Matter of Trust: Examining the Country’s Top Brands

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Trust is important in every consumer category, especially in foodservice. In the short term, anything to do with food quality or inappropriate HR practices...

Canadian Trends and Directions Conference Spotlights Menu Trends

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TORONTO — Canada’s foodservice consumers are setting new standards for menu innovation, according to insights from the annual Canadian Trends & Directions Conference, held yesterday at the Westin Prince Hotel in Toronto, where 160 operators and suppliers gathered for a day of learning and networking.

Darden Sells Red Lobster

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ORLANDO, Fla. — Months after announcing it was pondering the future of its troubled Red Lobster brand, Darden Restaurants has agreed to sell the casual-dining chain to Golden Gate Capital, a San Francisco-based private equity investment firm, for $2.1 billion.

Tim’s Introduces Espresso-based Coffees

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OAKVILLE, Ont. — Tim Hortons’ coffee is getting a giant boost this winter with the introduction of espresso to the menu. The espresso-based coffees...

KFC Promotes Zinger Deal

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TORONTO — KFC is offering a “zinger” deal to its customers. KFC fans who “like” KFC Canada on Facebook between Oct. 3 and Oct....

Technomic Tracks Consumer Experience at 100 U.S. Chains

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CHICAGO — Technomic Inc., the Chicago-based research firm, has introduced a new program that tracks consumer experiences using 55 different attributes of the leading...

Faster, Cheaper, Better

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The QSR segment has confronted battles on multiple fronts but still dominates our Top 100 Work-focused 20-somethings, busy families, active Boomers — virtually every...