TORONTO and NEW YORK — TouchBistro Online Ordering and DoorDash Drive can now integrate to provide a seamless, efficient and flat-fee delivery solution for restaurants. This integration eliminates the cost of operating an in-house delivery fleet and enables restaurateurs to automatically tap into a network of Dashers.
The DoorDash Drive integration is included with TouchBistro Online Ordering at no extra subscription charge. When a customer orders through TouchBistro Online Ordering and requests delivery, the POS accepts the order and automatically sends it to DoorDash to dispatch a Dasher. Customers pay online for a completely contactless delivery experience, can track their order status in real time and schedule orders to be delivered immediately or for a later time.
Additionally, restaurants are charged a flat fee per delivery order by DoorDash. Venues can set a minimum spend for their customers to be eligible for delivery and choose to waive delivery fees for their customers.
“Customers who order on my website can choose delivery now that I’ve installed TouchBistro Online Ordering integrated with DoorDash Drive. This integration is simple to implement and works very well for my restaurant and my customers,” says Tam Nguyen, owner of Virginia-based Pho Viet Fresh. “It took me less than half an hour to install, including setting up my delivery strategy, such as the fees I want to charge the customer. The delivery order goes right from the POS to DoorDash Drive, so I don’t need to do any delivery management and I don’t have to use resources to hire a full-time delivery driver.”
“TouchBistro is committed to helping restaurateurs increase efficiency, reduce overhead and deliver an exceptional dining experience. Through our native app development and best of breed integrations, we continue to provide technology to make restaurant management easier, and diners happier,” says Samir Zabaneh, CEO and chairman of TouchBistro. “DoorDash has demonstrated this same commitment to excellence. We are proud to partner with them and offer this integrated service.”
