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AI Generated image of chef opening a door to Artificial Intelligence
Magazine

AI platforms are shaping a new era of customer engagement

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By Mo Chaar It’s been a challenging summer for restaurant operators, as Canadian consumers cut back on discretionary spending. Kelly Higginson, CEO of Restaurants Canada,...
Magazine

Operators Need to Increase Their Focus on Customer Engagement

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When I was running a well-known Canadian QSR brand, I used to dread the moment I would see a new TV spot from our...
International

Yum! Brands Acquires Tictuk Technologies

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LOUISVILLE, Ky. — Yum! Brands, Inc. has acquired Tictuk Technologies, a leading Israeli omni-channel ordering and marketing-platform company. Through this acquisition, Yum! Will be able...
United States

L.E.K. Study Reveals Gen Y Take on QSR

Kostuch Media Ltd. - 0
BOSTON — In a few years Generation Y will have the most purchasing power in the quick-service restaurant (QSR) industry, according to an Executive...
Foodservice and Hospitality magazine is the authoritative voice of Canada’s foodservice and hospitality industry. Established in 1968, Foodservice and Hospitality has a long history of engaging foodservice and hospitality decision makers — those with the authority to choose or recommend products and services. The magazine is now produced eight times a year digitally with one print issue – (The Top 100 Report, also including the Top-30-under-30 winners, is published annually in June.)
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