Tag: Gen Z
Operators need to control their digital-ordering experience
By Vince Sgabellone
Has digital ordering in foodservice peaked? Ever since the end of restaurant restrictions in the spring of 2022, digital share of occasions...
New opportunities flourish in the coffee-and-tea segment
By Morag McKenzie
As restaurants opened to full capacity and the tourism industry rebounded, total year-over-year (YOY) coffee and tea consumption grew 11 per cent...
A shift in thinking is needed to address the labour crisis
By Laura Pratt
Labour issues and the restaurant industry have been uncomfortable bedfellows since time immemorial, the relationship became particularly strained during the pandemic, when...
From the Editor: Setting the Trends
Restaurants have undergone a world of transformative change in recent years due to the pandemic. And though many are now enjoying solid business, a...
The 2023 Hospitality Market Report highlights macro trends in Canada’s foodservice...
The events of the last two years have immeasurably re-shaped the foodservice industry. Shifts have occurred in how Canadians access restaurant meals, where they...
Emerging restaurant concepts capitalize on current trends
Like many Canadians, I’ve recently begun visiting restaurants in person again. Along with satisfying my craving for restaurant experiences, this has let me explore...
Operators are scrambling to fill jobs as the industry re-opens
You used to be able to hang out a “Help Wanted” sign and have 50 people line up for the job. Now there are...
Plant-based offerings continue to be embraced by operators and guests alike
In late 2019, the North-American foodservice industry was reeling with the runaway success of “plant-based” burgers from suppliers such as Beyond Meat and Impossible...
Understanding the Post-Millennial Consumer
We’re at an interesting crossroad when it comes to understanding the commercial foodservice consumer in Canada. For years, millennials have dominated much of the...
Exploring the Changing Habits of Canadian Lunch Consumers
For most Canadians, lunch is predictable. When you think about it, we’re creatures of habit when it comes to lunch — many of us...
