Tag: guest experience
Leadership is key to navigating the challenging months ahead
For the past few months, we’ve heard from analysts and the media alike that we’re heading into a recession. This, after we’ve just gone through...
Tim Hortons Investing $80 Million in Back-to-Basics Plan
TORONTO — Tim Hortons has announced an $80-million corporate investment in Canada for 2021 to supercharge advertising expenses, highlight menu improvements in product quality...
E42. Elevating the Guest Experience
In this episode of Table Talk, Rosanna Caira, editor and publisher of Foodservice and Hospitality magazine, speaks with David Hopkins, president of The Fifteen...
SQM Offers Third-Party-Delivery Services Inspection Program
TORONTO — Third-party-delivery services have experienced rapid growth over the past six months and, along with the growth has come an increase in the...
Burger King Introducing New Restaurant Designs for a Post-Pandemic World
MIAMI — Burger King has unveiled new restaurant designs aimed at delivering flexibility, innovative features and convenient options for how its food can be...
Origami Labs Previews New Screen-Free Technology
HONG KONG — Origami Labs is previewing its next-generation, visual-free mobile-computing product, oflo at CES (Consumer Electronics Show) 2020 — taking place in Las Vegas...
Emerging Restaurant Segments are Mixing Up the Canadian Foodservice Landscape
The original notion of a restaurant involved the exchange of payment for food set on commercial tables with scant fanfare, but today’s restaurants are...
Axel Schwan Named Regional President of Tim Hortons Canada and U.S.
TORONTO — Axel Schwan is the new regional president of Tim Hortons for Canada and the U.S., effective immediately. He will continue to report to Tim...
Tabletop Tech
Tablets are making the move from a source of portable entertainment to an invaluable tech tool for operators. “Tableside ordering is where tablets...
To The Point: Examining POS Systems
Point-of-sale (POS) systems have changed the game for restaurateurs, helping them juggle employee schedules, labour costs and customer orders. Cloud- and tablet-based POS providers...
