Tag: restaurant industry
AI platforms are shaping a new era of customer engagement
By Mo Chaar
It’s been a challenging summer for restaurant operators, as Canadian consumers cut back on discretionary spending. Kelly Higginson, CEO of Restaurants Canada,...
Western Canada’s restaurant industry continues to face challenges
By Laura Pratt
“We were told that coming out of the pandemic everyone would be eager to come back ,” says Shira Blustein, general manager...
Firehouse Subs has its eye on expansion at home and abroad
By Amy Bostock
From an expansion perspective, 2023 was an exciting year for Firehouse Subs, with more than 50 restaurants opening across North America.
“There were...
Chef’s Corner: Laura Petracca, Cibo Wine Bar
By Nicole Di Tomasso
Born and raised in Canada of Italian heritage, Laura Petracca’s home life and family relationships have always been centered around sharing...
Restaurants harness technology and adapt to customer preferences
By Mo Chaar
In an era of rapid digital transformation, the restaurant industry is harnessing technology to surmount challenges and adapt to shifting customer preferences....
Ghost kitchens offer new opportunities for brick-and-mortar operators
By Laura Pratt
The Challenge
Let’s say you’re a restaurant that’s sometimes packed and sometimes not. And let’s say you’ve abandoned your off-premises services, rejecting takeout...
A shift in thinking is needed to address the labour crisis
By Laura Pratt
Labour issues and the restaurant industry have been uncomfortable bedfellows since time immemorial, the relationship became particularly strained during the pandemic, when...
Chef’s Corner: Takashi Harada
Takashi Harada began his culinary career at a Japanese restaurant in Richmond, B.C. when he was 17. Prior to that, he was smoking and...
2022 Chef of the Year: Chef Michael Smith, The Inn at...
When chef Michael Smith and his wife Chastity assumed ownership of The Inn at Bay Fortune in P.E.I. eight years ago, they knew they...
Four industry-changing restaurant trends in 2022
Unified Data, a data-analytics company that provides market intelligence to the foodservice industry, has revealed four consumer and sales trends that are impacting the...
