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To Increase Customer Engagement, Operators Need to Leverage the Data from...

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The pandemic pushed restaurants into survival mode, forcing owners and operators to adapt to an ever-changing market. In those uncertain times, apps stepped in...

The Pandemic has Accelerated Change in the Contract-catering Segment

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As in all areas of the foodservice-and-hospitality industry, the pandemic brought swift and dramatic change to every area of the contract-catering business. Overnight, businesses,...

From the Editor: Star Struck

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Last month’s announcement that the Michelin Guide will now be covering the Toronto market brought a smile to many of the city’s food community,...

Canada’s wine industry offsets COVID-19 impacts

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Over the course of the pandemic, urgent actions were taken to meet shifting consumer needs and prioritize innovation. Just as major industries have shown...

The COVID-19 pandemic changes the dynamics of refrigeration choices

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Refrigeration may seem to be one of the more pedestrian equipment investment purchases, but there’s no disputing it's a vital cornerstone that works 24...

The new Canadian trademarks regime presents a host of opportunities and...

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The initial success of every foodservice-and-hospitality business begins with product offerings and services that resonate with its target audience. Eventually, its growth and rates...

A guide to becoming an effective leader in the hospitality industry

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Often an event happens that forces change. But the challenge is, many of us hate change. Depending on your personality type, you may be wired to...

Plant-based menu items signals niche future

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The Canadian foodservice market is very mature. Prior to the pandemic, approximately 40 per cent of Canadians consumed a meal, snack or beverage away...

Beer sales volumes may be climbing, but profitability is suffering

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The Canadian beer industry has been suffering multiple hits since the start of the pandemic, particularly on the brewpub and restaurant front. Even where...

Todd Barclay Stepping Down as Head of Restaurants Canada

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TORONTO — As of February 22, 2022, Todd Barclay will be officially stepping down from his role as president and CEO of Restaurants Canada...