Tag: pandemic
Sommeliers re-assess their role in the industry
While the hospitality industry struggled during the pandemic, it also had to re-invent itself. Sommeliers are a case in point, with many having to...
Good Earth Coffeehouse expands in Canada
In 1991, Nan Eskenazi and her partner, Michael Going opened Good Earth Coffeehouse in Calgary to provide an authentic gathering place that emphasized exceptional...
Leadership is key to navigating the challenging months ahead
For the past few months, we’ve heard from analysts and the media alike that we’re heading into a recession. This, after we’ve just gone through...
From the Editor: Leaping into the Future
Now that a new year is upon us, it’s time to look ahead to better understand which new trends will impact us moving forward....
Mixologists create new innovative spirit offerings
The popularity of spirits has surged recently, with whiskey and vodka vying for the top spot and rum a close second. Thanks to increased...
Fine-dining segment gains traction amid pandemic recovery
Fine dining was one of the hardest-hit segments in the foodservice community during the pandemic. As the foodservice community re-opens its doors for business,...
Staff retention requires leadership change
As I write this article, companies such as Technomic are reporting the average restaurant in North America is experiencing a 17-per-cent labour shortage. To round...
Operators automatic back-of-house processes
From QR code menus to contactless payment, the pandemic spurred a front-of-house technology revolution for many restaurants. As operators continue to grapple with rising...
POS integration helps restaurateurs weather operational challenges
The point-of-sale (POS) landscape has changed significantly since the start of the pandemic. A sudden uptake in takeout and new protocols drove countless operations...
From the Editor: A New Brand of Hospitality
At a time when the industry is suffering through one is its most challenging periods, it’s gratifying to see a new crop of young...
