CALGARY — Edo Japan was honoured with a ‘Multi-Year Streaks Award’ in the Franchisee Choice Awards at the 2024 Canadian Franchise Association (CFA) Awards of Excellence gala in April at the CFA National Convention at Le Westin Montréal. A 2024 Bronze Award in the Traditional Franchises (30-99 franchisees category) category marks 14-consecutive years of awards for the Calgary-founded brand.
The CFA Awards of Excellence in Franchising are given annually to franchise systems that have demonstrated superior franchisee relations, leadership, training and communications.
“We’re honoured to be recognized by our valued franchisees through the CFA Award of Excellence in Franchising. To be honoured 14 times is humbling and affirms the strong relationship we have with our passionate franchisee community,” says Terry Foster, vice-president, Franchising & Operations. “It’s a pleasure and a privilege for the entire home office team to work on behalf of our franchisee partners to ensure they’re successful in the communities they serve. We’re aligned in our commitment to excellent quality and superior service as Edo Japan grows across the country in 2024 and beyond.”
The CFA Awards of Excellence in Franchising program received overwhelming participation from CFA member franchise brands this year. Sponsored by the CFA and administered by the Portage Group, a third-party research firm, the winning franchise systems were determined based on the results of a survey completed by participating brands’ franchisees about their experiences and levels of satisfaction with the system.
Open exclusively to CFA franchise-system members, the CFA Awards of Excellence in Franchising competition includes seven categories to enable franchise systems to be rated against their peers. Entries are separated into Traditional Franchises (i.e. those with brick-and-mortar locations) and Non-Traditional Franchises (i.e. mobile, home-based, etc.), then grouped based on number of franchisees.
Systems with the highest scores in each category are recognized with bronze, silver, and gold awards. The prestigious CFA Award of Excellence in Franchising grand prize is given to a gold winner in the Traditional category and a gold winner in the Non-Traditional category.
