From the Editor: The Test of Time

Photo by Nick Wong

As December beckons, it’s hard to believe it’s almost time to close the chapter on another year — harder still to think almost three years have passed since the pandemic first reared its ugly head. Much has changed over that time but through the ebb and flow of COVID, the industry has persevered, survived and in some cases even thrived. Certainly, it speaks to the resilience of the hospitality industry, which has experienced setbacks before and undoubtedly will again.

With this final issue of the year, we celebrate the individuals and companies that have managed to achieve excellence even through tough times. This year’s circle of winners shares a common thread — all have been around for decades and eminently experienced — a testament that knowledge gained over time counts for a great deal. But it also speaks to their ability to take tried-and-true concepts and, through the years, adapt, improve and evolve. How many companies can make the claim that they’ve been in business for more than 25 years and still be relevant with their customer base? Certainly, you can’t achieve success without being able to change with the times while keeping your concept top of mind and current.

Similarly, this year’s Pinnacle Awards represents the 33rd annual edition of the industry’s only national awards recognition program, and with the exception of not hosting this prestigious event in 2020, due to the pandemic, KML has been committed to shining the spotlight on excellence for more than three decades. At a time when the industry has been pummeled with negativity and forced to deal with excessive labour shortages, supply-chain challenges and increasing prices, it’s gratifying to bask in the glow of success and to applaud these incredible companies and individuals that have stood the test of time.

After the havoc wreaked by the pandemic, the foodservice-and-hospitality industry is finally on the road to revitalization, armed with invaluable lessons, a belief in itself and the ability to imagine the possibilities of tomorrow. We wouldn’t expect anything less from this resilient industry.

As we prepare for the upcoming holiday season, and look forward to slowing the pace of our frenetic lives to spend valuable and much-needed leisure time with family and friends, I’d like to take this opportunity on behalf of the entire KML team to extend the best of the season to our loyal readers and advertisers alike. May the holidays be filled with good health, happiness and, as always, a touch of magic.

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Rosanna Caira is the editor and publisher of Kostuch Media’s Foodservice and Hospitality, and Hotelier magazines. In her capacity as editor of Canada’s two leading hospitality publications, Rosanna directs the editorial and graphic content of both publications, and is responsible for the editorial vision of the magazines, its five websites as well as the varied tertiary products including e-newsletters, supplements and special projects. In addition to her editorial duties, Rosanna also serves as publisher of the company, directing the strategic development of the Sales and Marketing, Production and Circulation departments. Rosanna is the face of the magazines, representing the publications at industry functions and speaking engagements. She serves on various committees and Boards, including the Board of Directors of the Canadian Hospitality Foundation. She is a recipient of the Ontario Hostelry’s Gold Award in the media category. In 2006, Rosanna was voted one of the 32 most successful women of Italian heritage in Canada. Rosanna is a graduate of Toronto’s York University, where she obtained a BA degree in English literature.

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