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Mobile ordering is all about the engagement factor

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While momentum has been building in the mobile-ordering space, the pandemic has put the movement into overdrive asrestaurateurs turn their thoughts to optimizing the...

Conference Roundup: Canadian Restaurant Investment & Leadership Summit

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By Amy Bostock & Danielle Schalk TORONTO — Last week’s virtual Canadian Restaurant Investment & Leadership Summit, presented by CWB Franchise Finance, brought together more...

SQM Offers Third-Party-Delivery Services Inspection Program

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TORONTO — Third-party-delivery services have experienced rapid growth over the past six months and, along with the growth has come an increase in the...

Impact Kitchen Re-Launches with New Tech Suite

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TORONTO — Toronto-based health-food restaurant Impact Kitchen has re-opened its four locations with the launch of its new, streamlined tech suite and customer loyalty...

DoorDash Launches “Main Street Strong” to Continue Supporting Local Restaurants

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SAN FRANCISCO — DoorDash has announced Main Street Strong, an initiative to help restaurants navigate the recovery phase of the COVID-19 pandemic. Through this...

Restaurant Operators are Taking Control of the Digital-Ordering Experience

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Digital ordering is top of mind for many industry players, with brands striving to take control of their customers’ digital-ordering experience. Starbucks is often...

Demand for Third-Party Delivery is Changing The Restaurant Dynamic

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THE CHALLENGE Much has been written about the proliferation of third-party restaurant delivery and its impact — actual, perceived and potential — on the...

RBI Stresses Confidence in Tim Hortons’ Strategy Despite Challenging Quarter

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TORONTO — Restaurant Brands International Inc. (RBI) has reported financial results for the third quarter ended September 30, highlighting strong comparable sales growth from both Burger King...

Starbucks Partners with Brightloom for Restaurant-Technology Platform

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SEATTLE — Starbucks Coffee Company has entered a deal with Brightloom (formerly eatsa), a tech company working to create a best-in-class end-to-end digital customer-experience platform for...

Uber Launches Uber Vouchers

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TORONTO — Uber has launched Uber Vouchers to provide businesses the opportunity to cover the cost of their customers or guests’ Uber trips. The new feature...