Tag: customer experience
Uber Launches Uber Vouchers
TORONTO — Uber has launched Uber Vouchers
to provide businesses the opportunity to cover the cost of their customers or
guests’ Uber trips.
The new feature...
Acquisition Fast-Tracks McDonald’s Digital Transformation
CHICAGO, NEW YORK and TEL AVIV — McDonald’s
Corporation has entered an agreement to acquire Dynamic Yield, a leader in
personalization and decision-logic technology. With this acquisition, McDonald’s
builds on...
Wendy’s to Improve Customer Experience Evaluations
BRAINTREE, Mass. — Wendy’s will be using a custom version of WorldAPP’s Form.com mobile-data collection platform to improve customer experience evaluations in its restaurants.
Wendy's...
A Look At Subway’s Fresh Approach To Brand Transformation
Canadians have been attracted to Subway’s healthier meal alternatives since the brand opened its first Canadian location in St. John’s, N.L. in 1986. With...
Subway ‘Fresh Forward’ Brings New Restaurant Design, Customer Experience
MILFORD, Conn. — Subway is making major changes to its store design to enhance the customer experience.
The Subway ‘Fresh-Forward’ design, created by FRCH Design...
Management Engagement — The Key to Success
By Corey Dalton
When I speak with restaurant owners they all understand the importance of having their team engaged in the business. They all agree...
Technomic Tracks Consumer Experience at 100 U.S. Chains
CHICAGO — Technomic Inc., the Chicago-based research firm, has introduced a new program that tracks consumer experiences using 55 different attributes of the leading...
