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Western Canada’s restaurant industry continues to face challenges

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By Laura Pratt “We were told that coming out of the pandemic everyone would be eager to come back ,” says Shira Blustein, general manager...

Guests are Tipping More When Dining Out, Reports Lightspeed

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TORONTO — Lightspeed Commerce Inc. has released new hospitality-industry data showing that tipping is on the rise when consumers dine out, with the highest...

DoorDash Canada Releases 2023 Restaurant Online Ordering Trends Report

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TORONTO — Consumer dining habits are continually evolving. With the rapid expansion of late-night and breakfast dining options and the increasing popularity of takeout...

2022 Regional Company of the Year: White Spot

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As Canada’s longest-running restaurant chain, White Spot has a long history of beating the odds in the face of industry downturns. That resiliency played...

Web Exclusive: Leveraging Online Ordering and Delivery

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By Nicole Di Tomasso TORONTO — At the recent RC Show held in Toronto, Stephanie Donnan, city manager at Uber Eats, moderated a discussion between...

Uber Eats Offers New Features to Support Local Restaurants

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TORONTO — Uber Eats has introduced three new and improved ways to support local restaurants and their business objectives in light of the challenges...

Virtual Restaurant Concepts Are Experiencing an Explosion of Growth

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The ghost/virtual-restaurant segment has evolved quickly over the last few years, as has the Canadian public’s understanding of these concepts. There are a wide variety...

Hospitality Market Report

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Shrouded in pandemic from tip to tail, 2021 — which nonetheless played host to some remarkable successes for Canada’s restaurant industry — challenges anyone...

SkipTheDishes Rolls Out Skip Express Lane

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WINNIPEG — SkipTheDishes is rolling out its Skip Express Lane across Canada, an innovative grocery and household item delivery service. By mid-2022, 38 fulfillment...

IMissMyFood.com Launches Overnight Express Service, Expands Local Delivery

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TORONTO — IMissMyFood.com, an online restaurant ordering platform, is launching an overnight, zero- commission express service to help struggling restaurants and foodservice merchants make...