Tag: restaurant operators
AI platforms are shaping a new era of customer engagement
By Mo Chaar
It’s been a challenging summer for restaurant operators, as Canadian consumers cut back on discretionary spending. Kelly Higginson, CEO of Restaurants Canada,...
10 ways restaurant operators can harness AI to drive success
This story was created using generative AI
Artificial Intelligence (AI) is revolutionizing the restaurant industry by enhancing operations, improving customer experience and optimizing decision-making.
Here are 10 ways...
A strong LTO strategy helps operators retain and grow their customer...
By Vince Sgabellone
Toward the end of 2023, we saw the wave of incremental restaurant traffic slow to a trickle, and traffic growth stabilize in...
An overview of the foodservice industry’s performance in 2022
According to Restaurant Canada’s 2022 Q4 Restaurant Outlook Survey, 40 per cent of respondents said their financial performance improved in 2022. But despite the...
Consumers are reacting to economic conditions by shifting spending habits
Food inflation continues to influence consumer behaviours. Even though the overall Consumer Price Index in Canada has trended lower in recent months, the inflation...
Foodservice operators focus on sustainable initiatives
Restaurant operators, suppliers and entrepreneurs from all sectors across Canada are working together to make innovation and sustainability the operating and cultural core of...
Canada’s Ban of Single-Use Plastics Takes Effect this Month
TORONTO — Effective December 20, 2022, the manufacture and import for sale of the following harmful single-use plastics in Canada is prohibited: checkout bags,...
From the Editor: Back to Business
After a long, lingering 16 months, dealing with the ravages of a virulent pandemic, restaurant operators are back doing what they love most: preparing...
Third-Party Fees Creating Challenges in Current Environment
It’s widely agreed, COVID-19 has essentially put a halt to normal restaurant operations. Despite restaurants in some regions having the option to offer dine-in...
Third-Party Delivery Fees Present Challenges for Struggling Operators
It’s widely agreed, COVID-19 has essentially put a halt to normal restaurant operations. Despite restaurants in some regions having the option to offer dine-in...
