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Annual Report Ranks 40 Food Companies on Animal Welfare Commitments

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TORONTO — With more than 130 cage-free egg policies, more than 50 Better Chicken Commitment policies and numerous crate-free pork policies adopted over the...

Starbucks Removes Extra Charge for Non-Dairy

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TORONTO — Starting today with the launch of its holiday menu, Starbucks will no longer charge extra for customizing beverages with a non-dairy modifiers,...

New Report Ranks Restaurant Chains on Plant-Based Offerings

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TORONTO — A new report by World Animal Protection, Moving the Menu 2024, has revealed that despite growing demand, most Canadian restaurant chains are...

AI platforms are shaping a new era of customer engagement

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By Mo Chaar It’s been a challenging summer for restaurant operators, as Canadian consumers cut back on discretionary spending. Kelly Higginson, CEO of Restaurants Canada,...

Starbucks Brings Oleato to Stores across Canada

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TORONTO — Starbucks has introduced Oleato, coffee infused with Partanna cold-pressed extra-virgin olive oil, at its stores across Canada. For the launch, Starbucks has introduced...

Canada’s Ban of Single-Use Plastics Takes Effect this Month

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TORONTO — Effective December 20, 2022, the manufacture and import for sale of the following harmful single-use plastics in Canada is prohibited: checkout bags,...

Starbucks Holiday Menu Reveals a Canadian Exclusive

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SEATTLE, WA — Starbucks' holiday menu has returned this year with a Canadian exclusive: the Irish Cream Americano. The Irish Cream Americano combines espresso with...

Operators adjust to new coffee-consumption trends

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Foodservice coffee sales are still feeling the impact of shifts caused by COVID-19. According to Toronto-based The NPD Group, Canadians had already begun consuming...

Recovery Mode: Last year started off shaky, but operators saw light...

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While foodservice operators continued to struggle in the first half of 2021, the latter part of the year signaled the beginning of the climb...

From the Editor: Thirst for Change

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When COVID-19 reared its ugly head in early 2020, the world suddenly and irrevocably changed. In the blink of an eye, the foodservice-and-hospitality industry...