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Lightspeed Commerce Survey Reveals Canadian Dining Trends

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MONTREAL — Lightspeed Commerce has conducted a survey of more than 7,500 dining consumers globally, with 1,500 respondents in Canada, to better understand how...

From the Editor: Tipping the Scales

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At a time when we continue to hear more about creating an equitable hospitality industry, isn’t it time to put an end to the...

Chef/Advocate Suzanne Barr Talks Challenges, Success and Bettering the Industry

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Beyond being a celebrated chef, running two popular Toronto restaurants and appearing as resident chef on the Food Network Canada’s Wall of Chefs, Suzanne...

The Restaurant at Pearl Morrisette is Setting New Standards – Part...

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It’s been a few months since my last visit to The Restaurant at Pearl Morissette. As I enter the property and navigate the driveway...

The Restaurant at Pearl Morrisette is Setting New Standards – Part...

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Though it tries to fly under the radar, Pearl Morissette Estate Winery — and now its restaurant — are recognized as beacons of excellence...

Examining the Relationship Between a Higher Minimum Wage, Tipping and EBITDA

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On January 1 of this year, Ontario became Canada’s second province to mandate a significant increase in minimum wage in recent years. Many experts have commented...

The Canadian Restaurant Industry is Facing a Labour Crisis

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According to Bruce McAdams — industry veteran and professor at the University of Guelph — labour shortages have long been a pandemic in the...

Calgary Earls Location Replaces Tipping With ‘Hospitality Charge’

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CALGARY — The new Earls.67 concept restaurant in Calgary has opted to eliminate tipping, instead adding a 16-per-cent ‘hospitality charge’ to diners’ bills. “ gain...

Toronto Restaurant Removes Tipping Option

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TORONTO — As of May 1, Sidecar, a Toronto-based restaurant located in the Little Italy neighbourhood, will no longer accept gratuities for its serving...

Smoke ‘N’ Water Nixes ‘No-tipping’ Policy

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NANOOSE BAY, B.C. — What was purported to be Canada’s first ‘no-tipping’ restaurant has brought gratuities back to the table.

Smoke ‘N' Water, located inside the the Pacific Shores Resort & Spa in Nanoose Bay, B.C., opened in May with a no-tipping policy. But, owner David Jones announced yesterday that tips will now be accepted. “After three months of pioneering the no-tipping concept in Canada, we have chosen to listen to the majority of our local customers, who have expressed their desire to have a say on the quality of food and service they receive,” the restaurant’s website reads.