Tag: customer experience
Toast Partners with Gordon Food Service
TORONTO — Toast, the all-in-one restaurant-focused digital platform, has partnered with Gordon Food Service to provide restaurants with a streamlined customer experience, access to...
Mobile ordering is all about the engagement factor
While momentum has been building in the mobile-ordering space, the pandemic has put the movement into overdrive asrestaurateurs turn their thoughts to optimizing the...
Conference Roundup: Canadian Restaurant Investment & Leadership Summit
By Amy Bostock & Danielle Schalk
TORONTO — Last week’s virtual Canadian Restaurant Investment & Leadership Summit, presented by CWB Franchise Finance, brought together more...
SQM Offers Third-Party-Delivery Services Inspection Program
TORONTO — Third-party-delivery services have experienced rapid growth over the past six months and, along with the growth has come an increase in the...
Impact Kitchen Re-Launches with New Tech Suite
TORONTO — Toronto-based health-food restaurant Impact Kitchen has re-opened its four locations with the launch of its new, streamlined tech suite and customer loyalty...
DoorDash Launches “Main Street Strong” to Continue Supporting Local Restaurants
SAN FRANCISCO — DoorDash has announced Main Street Strong, an initiative to help restaurants navigate the recovery phase of the COVID-19 pandemic. Through this...
Restaurant Operators are Taking Control of the Digital-Ordering Experience
Digital ordering is top of mind for many industry players, with brands striving to take control of their customers’ digital-ordering experience. Starbucks is often...
Demand for Third-Party Delivery is Changing The Restaurant Dynamic
THE CHALLENGE Much has been written about the proliferation of third-party restaurant delivery and its impact — actual, perceived and potential — on the...
RBI Stresses Confidence in Tim Hortons’ Strategy Despite Challenging Quarter
TORONTO — Restaurant
Brands International Inc. (RBI) has reported financial results for the third
quarter ended September 30, highlighting strong comparable sales growth from
both Burger King...
Starbucks Partners with Brightloom for Restaurant-Technology Platform
SEATTLE — Starbucks Coffee Company has
entered a deal with Brightloom (formerly eatsa), a tech company working to
create a best-in-class end-to-end digital customer-experience platform for...
