TORONTO — Companies across the foodservice industry are waiving delivery and commission fees in wake of the COVID-19 pandemic.
Many third-party aggregators, such as DoorDash and Uber Eats, are slashing fees to help customers and independent business owners alike. For its part, Uber Canada announced it will be waiving its delivery fee for independent restaurants across the country.
“As more customers are choosing to stay indoors, we’ve waived delivery fee for the more than 100,000 independent restaurants across the U.S and Canada on Uber Eats,” says Uber Eats in a statement.
Doordash followed suit, releasing a statement earlier in the week saying it will be waiving commissions for new and existing restaurant members in an attempt to minimize damage being caused by the COVID-19 outbreak. According to the statement, the company has given free access to DashPass — a subscription allowing customers of these restaurants to have delivery fees waived — to 100,000 restaurants.
Some operators are also offering free delivery. Mr. Greek released a statement saying despite the closure of its dine-in services, it will be offering free delivery on online orders through its website.