NEW YORK and TORONTO — TouchBistro has launched its new Restaurant Recovery Navigator, a go-to source for information, insights, products and one-on-one support to help restaurateurs navigate their business through the COVID-19 pandemic and prepare a path forward for the future. The company also launched its dedicated-card offering, a new solution designed to help restaurateurs improve their immediate cash flow during the pandemic; and announced its plans for a proprietary online-ordering product, which is set to release by mid-April and will be free for TouchBistro customers for the first 12 months.
Key features of the Restaurant Recovery Navigator include:
- A support request form that restaurateurs can use to outline their unique challenges during this time and request one-on-one, customized support and solutions from the TouchBistro team.
- Information on technology offered for free or at a discount for TouchBistro customers. This includes gift cards, online ordering and Inventory solutions to help restaurateurs adapt and adjust their restaurant operations quickly and efficiently.
- Resources that will help restaurateurs, including industry news, ideas and insights; personal stories from TouchBistro customers with advice on how they are adapting their businesses; and a Support Finder that provides quick access to information about government and financial supports specific to their state or province.
“Restaurants today are faced with the unimaginable burden of lost revenues, yet they’re continuing to find new ways to connect with their customers, deliver meals, feed families and support communities,” says Alex Barrotti, founder and CEO of TouchBistro.
TouchBistro’s new online-ordering product will be released by mid-April and will enable diners to place takeout and delivery orders (for those restaurants that offer their own delivery service) directly on a TouchBistro customer’s website, or by selecting the Online-Ordering link on tbdine.com. TouchBistro Online Ordering is commission-free, allowing restaurants to keep 100 per cent of the profits on every order. Online ordering will be free to all TouchBistro customers for one year. Customers are able to self-onboard digitally and can start taking orders the same day.